Privacy Policy

Effective Date: January 6, 2025

At SOLUTIONS Pain and Spine Doctors (“we,” “our,” or “us”), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when using our website. By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information from you:

Personal Information

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Any other information you voluntarily provide through contact forms or appointment requests.

Non-Personal Information

  • Browser type
  • IP address
  • Pages visited on our website
  • Date and time of access
  • Referring website or search engine

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to inquiries or appointment requests.
  • To improve our website’s functionality and user experience.
  • To communicate with you regarding updates, promotions, or services.
  • To comply with legal obligations.

Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience on our website. These technologies help us understand user behavior, track website performance, and personalize content.

  • Cookies: Small files stored on your device that help improve website functionality.
  • Analytics Tools: Tools like Google Analytics may be used to track website usage and gather insights.

You can disable cookies in your browser settings, but this may affect your ability to use certain features of our website.

How We Protect Your Information

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. These measures include:

  • Secure servers and data encryption.
  • Access controls and user authentication.
  • Regular system updates and security assessments.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With third-party providers who assist us in operating our website or providing services (e.g., appointment scheduling systems).
  • Legal Compliance: To comply with legal obligations or respond to lawful requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business.

Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal or contractual obligations.
  • Opt-Out: Opt out of receiving promotional communications.

To exercise any of these rights, please contact us using the details below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us so we can delete it.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of our website after changes are made indicates your acceptance of the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

SOLUTIONS Pain and Spine Doctors:

  • Phone: 470-275-3626
  • Fax: 770-343-7696

By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.